Support

We're here to help

Need help with Wholesale ordering or the Amigo Coffee Roasters Wholesale App? Our dedicated support team is here for you.

Contact us:

Orders placement and fulfillment inquiries at orders@amigoroasters.com or call 310-895-7842.

Accounting/Billing inquiries at accounting@amigooasters.com

General inquiries at info@amigoroasters.com

We typically respond within 1 business day.

You can also review our Privacy Policy.

 

Mobile App is Live

You can now placer orders straight from your phone

  • We've launched a dedicated mobile app that makes order management effortless. Pull up a past order, tap to reorder, and you're done. Perfect for when you're on the floor, in the warehouse, or away from your desk, your wholesale account and pricing travel with you. 
  • Download iOS and Android (beta testing) apps today and give it a try.

 

New B2B Wholesale Features

Here's what you can now do as a wholesale customer:

  • Company Profile: Your business will be set up as a dedicated Company in our system. This centralizes all your orders, pricing, and account details.
  • Multiple Locations: Add and manage multiple company locations (e.g., different stores, warehouses, or offices). Each location can have its own shipping address, tax settings, and even tailored pricing or payment terms.
  • Multiple Users & Roles: Invite team members to create individual user accounts under your company.
    • You can assign permissions per user (e.g., full ordering access for managers or view-only/browse for juniors).
    • Each user logs in with their own credentials.
  • Login & Access: Users log in with their email address. If multiple people need to use the same base email, we can easily create unique variants (e.g., team@yourcompany.com, team+orders@yourcompany.com).
  • Self-Serve Convenience:
    • Browse your custom catalog and pricing (including volume discounts and quantity rules).
    • Place orders quickly with purchase order (PO) numbers.
    • Enjoy net payment terms (where approved) with automated reminders.
    • Reorder past purchases with one click.
    • View order history, track shipments, and manage returns directly in your account portal.
  • Faster Checkout: A streamlined B2B checkout experience designed for business buyers.