Support

We're here to help

Need help with Wholesale ordering or the Amigo Coffee Roasters Wholesale App? Our dedicated support team is here for you.

Contact us:

Orders placement and fulfillment inquiries at orders@amigoroasters.com or (310_ 895 7842.

Accounting/Billing inquiries at accounting@amigooasters.com

General inquiries at info@amigoroasters.com

We typically respond within 1 business day.

You can also review our Privacy Policy.

 

New B2B Wholesale Features

Here's what you can now do as a wholesale customer:

  • Company Profile: Your business will be set up as a dedicated Company in our system. This centralizes all your orders, pricing, and account details.
  • Multiple Locations: Add and manage multiple company locations (e.g., different stores, warehouses, or offices). Each location can have its own shipping address, tax settings, and even tailored pricing or payment terms.
  • Multiple Users & Roles: Invite team members to create individual user accounts under your company.
    • You can assign permissions per user (e.g., full ordering access for managers or view-only/browse for juniors).
    • Each user logs in with their own credentials.
  • Login & Access: Users log in with their email address. If multiple people need to use the same base email, we can easily create unique variants (e.g., team@yourcompany.com, team+orders@yourcompany.com).
  • Self-Serve Convenience:
    • Browse your custom catalog and pricing (including volume discounts and quantity rules).
    • Place orders quickly with purchase order (PO) numbers.
    • Enjoy net payment terms (where approved) with automated reminders.
    • Reorder past purchases with one click.
    • View order history, track shipments, and manage returns directly in your account portal.
  • Faster Checkout: A streamlined B2B checkout experience designed for business buyers.